On August 4th 2020, the State of New Jersey and the East coast of the U.S. was hit by Hurricane Isaias. Due to damages to communication infrastructures and power lines, our East-Coast Warehouse is currently out of power. We are working with the relevant authorities to get our systems back up and running, but reports indicate it may take a week to restore operations. New product orders and replacement parts requested as of Aug 4th will experience delays, as nothing can leave our warehouses while systems are offline. We apologize for the inconvenience this may cause. If you have any product issues, please leave us an email at info@myhomeclimate.com and we will get back to you in the order it was received. Thank you for your patience and understanding. Stay safe everyone.